Contact Management
A good contact management solution enables you to easily see and manage all customer sales, administrative and service interactions with your customers to ensure that they're happy. Users of Vantage CRM are able to:
- Click to dial from contacts for complete accuracy
- Automatically log all inbound and outbound calls
- Synch with Outlook contacts and calendars
- Store contact details in one centralized location
- View customer interactions by different divisions
- Identify up-sell opportunities
- Easily send marketing emails
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